Room For Improvement Says Audit Into NHS Mental Health Services

Room For Improvement Says Audit Into NHS Mental Health Services

by Dr Emma Gray - 4th July, 2012

A recent report into the psychological care received by patients with anxiety and depression within the NHS revealed substantial room for improvement.
The National Audit of Psychological Therapies, commissioned by the Healthcare Quality Improvement Partnership and carried out by the Royal College of Psychiatrists’ Centre for Quality Improvement, collected data from over 350 services and over 10,000 people in therapy for conditions anxiety and depression. The audit measured a range of standards including patient satisfaction, effectiveness of therapy, waiting times and the number of treatment sessions offered.
Results
As many as one in seven patients were found to wait more than 3 months for their first appointment and patient feedback suggested that these long waiting times impacted negatively on their mental health indicating how important it is to receive treatment as soon as possible. In addition 41% of patients did not receive the recommended minimum number of sessions and as a result were unable to recover or make a reliable improvement. Increasingly people are turning to private counselling services to receive the counselling they need.


Dr Emma Gray

Dr Emma Gray

I am often the first person with whom my patients share significant and intimate thoughts and memories; I never take that privileged position for granted nor the opportunity to help someone to feel better about themselves and discover a more fulfilling life. One of my colleague once described me as natural psychologist; I guess she was alluding to the fact that I feel at ease being a therapist, I can empathise with people’s distress and discomfort but don’t feel overwhelmed by it, I can understand their problem and know how to help, it has always just felt like what I should be doing.


Read more about my approach to counselling here...


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